Now it is possible to use the ISSSTE telephone to make an appointment at ISSSTE. This is to prevent people from leaving their homes, in addition to the long queues that were usually made when managing this procedure.
For these reasons, the Institute of Social Security and Services for State Workers opened the service for their beneficiaries to manage and make a medical appointment at ISSSTE online or by phone.
- 1 Use the ISSSTE telephone to make an appointment
- 2 Who can manage this procedure?
- 3 What are the necessary documents to be able to make an appointment by phone or Internet?
- 4 What are the steps to follow in order to make an appointment by phone?
- 5 What are the steps to follow to be able to make an appointment online?
Use the ISSSTE telephone to make an appointment
Before managing the procedure to be able to use the ISSSTE telephone to make an appointment, you must take into account who can carry out the procedure, the documents necessary to do it, follow the corresponding steps and the time that this will take.
Who can manage this procedure?
All retired people, pensioners, worker or eligible family member can request an appointment by phone or online. This is will be the only thing necessary.
What are the necessary documents to be able to make an appointment by phone or Internet?
To use the ISSSTE telephone to make an appointment, you must have the RFC or Federal Taxpayers Registry or, failing that, with the CURP or Unique Population Registry Code.
What are the steps to follow in order to make an appointment by phone?
Making a medical appointment at the ISSSTE through a phone call is very simple. You just have to follow the following steps. The first thing to do is use the ISSSTE phone to make an appointment in Mexico City and the Metropolitan Area is 4000 1000 option 1.
If you call from any other state in Mexico, you must add 0155 to the previous number and process the appointment according to the availability of schedules. Next, you must provide the RFC or CURP to the operator, in addition to the names and surnames of who requires the appointment at the Institute.
After this you must define the consultation date, this will depend on the availability of days in the office where you will receive the medical evaluation. Once this procedure is ready, you will be provided with a password, the time and the day of your appointment. This password must be kept very well, since it must be presented on the day of the appointment.
When the day of your medical consultation arrives, if it is the first time you attend, you must present yourself in the file area with the password sent 30 minutes before the appointment in question. If, on the other hand, you have gone before, it will be enough to arrive 15 minutes in advance.
What are the steps to follow to be able to make an appointment online?
To manage a medical appointment in the ISSSTE online, the first thing you should do is enter the page of appointment programs. You just have to place in the search bar “New ISSSTE appointment” and click on the first search result.
You must have your RFC or CURP on hand to be able to provide it when the page indicates it, as well as the full name of the person requesting the appointment.
Next you will see a schedule with days marked in blue. These are the days when it is available. Select the one that suits you best. You should also schedule your appointment at a time that is available.
Once you have done this, the page will provide you with the password with which you must present yourself on the day of the appointment. It is important that you take it, since if you do not have it at hand they will not be able to assist you. Like the application by phone, you should arrive half an hour before if it is the first time you are going to a consultation. If you’ve been there before, showing up 15 minutes before will be enough.