Through the following guide you will learn how to solve the error ‘the login is not available’ in Origin . In this way, you will be able to play your favorite titles again without going through this inconvenience.
What is Origin?
Origin is a video game distribution platform, much like Epic Games or Steam. Also, don’t forget that creating a Steam account with free games is very simple. Well, Origin also provides an interesting space for all gamers.
The program is owned by the company EA, so many of its games you will find only there . In any case, the software is not exempt from errors, such as the “login is not available” error for which we will show you some solutions below.
How to fix ‘login is not available’ error on Origin
If you are having trouble getting started on the Origin platform , then we recommend reading the following information. All the methods are very simple.
Almost no one thinks of it, but many times connection errors at a general level occur due to having the wrong time . You have probably noticed time and again that when the computer time is wrong you cannot surf the Internet. This doesn’t just affect browsers, it also affects Origin.
For this reason, if you have the problem “the login is not available in Origin” the first thing you should do is check the time on your computer . If you notice that the time and date of the equipment are wrong, change them.
The process to change the time is very simple, just go to the bottom right of the screen and right-click on the time. There select “Set date and time” . The best thing to do is to select the “Adjust automatically” option, but you can also configure it manually. After making the modification, it may be necessary to restart Origin or even the computer.
Another thing you should keep in mind is that many times an error in the time may be due to a problem with the BIOS . When the BIOS battery is completely discharged, system information, including the time, is cleared. Given this, you may need to change the BIOS battery of the motherboard.
Clearly, the Origin application works over the Internet, therefore a failure with the service will not allow it to be used properly. If you get the Origin login error, check that the Internet connection is working .
There are several measures you can take in this regard, the first thing would be to restart the Router to solve the internet connection. In turn, it would not hurt to verify that all payments are up to date, so that the service works properly.
Clear Origin Cache
The information that is cached in Origin has one purpose, to save settings related to the application. But in the event of a power outage, or any other phenomenon, this information can get corrupted and lead to problems such as the Origin login error.
Given this, it is worth trying to clear the cache , but first you must realize that the EA Desktop application is closed. To do this, open the Windows Task Manager by pressing the Ctrl + Alt + Del key combination and selecting “Task Manager”.
Here you must locate the EA Desktop.exe and EABackgroundService.exe programs , when doing so, right-click on each of them and select the “End Task” option. In the event that they do not appear, congratulations, the applications are already closed and you can continue.
Now simply press the Windows + R key combination and paste the following “% ProgramData% / Electronic Arts / EA Desktop”. Doing so should take you to the Origin cache folder, just delete all the contents of this folder.
After the steps above, start the application again and check if the error has been fixed. At the same time, remember that we also have tutorials for other platforms such as, for example, if Steam does not open or does not start the games in Windows 10, read our guide designed for it.