Over the years, technology has taught us to buy in digital platforms in a simple way, although we cannot deny that sometimes it can be very confusing. It is very common to encounter difficulties in transactions.

Keep reading, and you will learn how to contact Vinted customer service to make a complaint or query.

How to contact Vinted Customer Service to make a claim or inquiry

Vinted provides services in an easy and simple application that has become very popular in recent years. It allows you to buy clothes at low prices and earn money by selling the clothes you no longer wear.

How to contact vinted customer service for a claim or inquiry.

There is an official Vinted website that will allow you to get a lot of information on how to use the app or the platform.

In order for you to enter this section, visit the official Vinted website and from the menu at the top select the “About vinted” option. Under the “Discover” system choose the option “Help Center”, there is a menu with different options and questions that will help you to clarify all the doubts you have.

You should know that in some cases, when using the application, you will encounter difficulties that you will not be able to solve with the page, or you may need to make a claim for a problem during a purchase and sale transaction.

In these cases, it is appropriate to seek personalized assistance, so we will show you where you can get it.

How to contact Vinted Customer Service

Vinted and its offices, do not have a phone number or email for complaints or inquiries. You can only have a personalized contact with customer service through the website or their mobile app.

If you want to contact vinted customer service, you will need to log in to your personal account from the web or use the vinted application.

For both cases you must enter to:

  1. The “Help” section
  2. “Contact our team” will provide you with instructions.
  3. “Contact us” section

On the next page you must complete a form with the following information:

  1. Name of your Vinted account or user
  2. Detailed description of the problem or query
  3. The username of another person on the platform who is involved in the problem.
  4. Other details. Here you can post product photos, receipts, screenshots or anything else to explain the situation.

If you have already completed the form with all the information requested, send the form and wait for a response.  

Sometimes it is fast or it can be delayed. You will receive a notice as soon as they have your response to your request. It will also be sent to the person involved in the case.

How to contact Vinted Customer Service to make a claim or inquiry

Other helpful resources to assist you in using Vinted

Using the community forums is another way to solve your doubts. In these forums you will be able to talk to users with more experience in the platform who can help you solve some problems or resolve any concerns.

You can find forums in many languages, where you will find very useful information.

You will find these forums on the Vinted website in the menu:

– About Vinted, in the subtopic community.

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